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FAQs

>  I want to check my order status

 You can connect to your account to check the status of your order. Track your order with the order tracking number.

>  I need to make a change to the order I submitted

After the order has been placed, unfortunately we cannot guarantee changes to orders. (Shipping/billing addresses, shipping method, inserting promo code, removing/adding/altering an item in your order...)

>  I want to cancel my order

 Orders are sent as soon as possible, if your order have been already shipped, cancellations and modifications are not guaranteed. 

 >  Tracking information show " NOT FOUND " | " INVALID "

 This situation happens when the shipping label has not been scanned properly. If you have been waiting more than 15 days after the expected delivery date, please contact us.

 >  I still haven’t received my package. Where is my order?

 You will receive a shipping confirmation after the items have been shipped.

 If your estimated delivery date has passed and you haven’t received your order, please contact us.

>  I receive the wrong item

Oops sorry ! We apologies for the inconvenience, please contact us as soon as possible so we can make any change.

>  My status order show "DELIVERED" but I haven't received it

 Please allow 24 hours following a delivery confirmation before assuming that there is an issue with the delivery.  

Contact your local postal carrier with your order tracking number.

Make sure your mail area is secure, and leave a note to request that packages not be left unattended.

Is there a chance one of your neighbors mistakenly collected your package?   

If you have completed all of the above step and still did not found your product, please contact us.

>  How to care of my Swimsuit ?

 Hand Wash & Air Dry

Hand wash with COLD water your swimwear and air-dry it on a flat surface to prevent stretching and discoloration.

Do not use a dryer.

After every use do not forget to rinse your swimsuit with cold water

Detergent

Use a gentle detergent or swimsuit cleaner when washing your swimwear to avoid any deterioration.

Please DO NOT use any chemicals bleach when washing and rinsing your product.

Any other question, please contact us.

> Is Naomi Kind legit  ?

Naomi kind is totally legit and reliable.
Naomi Kind is a clothing line based in California ( USA).

Shop at naomikind.co to receive the last trendy collections. Our payment method is 100% secure.

>  Where are Naomi Kind swimsuit made ?

Naomi Kind products are mainly manufactured in California.

We are working with the best  professional team with experience and technical expertise to provide the best quality swimwear to our customers.

We only choose the highest quality fabric for our products and we are proud to work and support our local partners.

 

 

 

 

 

 

 

 

 

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Transactions are handled with bank-grade security.

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Our secure checkout is quick and easy to use.

Get in touch

Have questions? Get in touch with us at any time.

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